Homed-IQ online STI consultation
Lauren Dobischok
Epidemiologist
Lauren is a health scientist and science communicator currently living in the Netherlands. Originally from Canada, she completed a Research Master’s in Health Sciences at the Netherlands Institute of Health Sciences at Erasmus University Rotterdam (NIHES) with a specialisation in epidemiology. Prior to her master’s degree, she completed a Bachelor’s degree in Health Sciences at Simon Fraser University. With a background in public health, her goal is to create accurate scientific content that is easy to understand and empowers people to make informed decisions. Within Homed-IQ, Lauren works as a Product Developer and Content Lead, working closely with physicians and scientists on medical devices for Homed-IQ’s new products and written communications.
Our medical editorial process
All content at Homed-IQ undergoes a strict editorial process. Articles are written by specialist medical writers and subsequently reviewed by an independent doctor or medical specialist. This ensures that our information is evidence-based, up to date and reliable.
- Written by medically trained writers
- Reviewed by an independent doctor
- Based on peer-reviewed sources
- Regularly updated for accuracy
Table of contents
Have questions about your STI test or symptoms? Homed-IQ offers free online consultations for all customers. Whether you're looking for clarity on your test results, advice on next steps, or general information about sexual health, you can speak directly with a medical professional. Find out what you can expect from an online STI consultation and how to get in touch.
Table of Contents
- What can be discussed during an online STI consultation?
- What cannot be discussed in an online STI consultation?
- Where can I request an online STI consultation?
- Who will speak to me during the STI consultation?
Talk to one of our doctors
If you have a question about STIs, your test results, or potential treatments, contact our medical team. Homed-IQ offers online consultations to all customers, where you can speak with a doctor about any questions you may have or the meaning of your test results.
If you have ordered an STI test on our site and have questions about the results, send an email to medicalsupport@homediq.com or write a message using our contact form. Consultations for our customers are always free.
What can be discussed during an online STI consultation?
You can ask all kinds of questions during an online consultation, including the following topics:
- Complaints and symptoms.
- Risk of STIs.
- Warning previous partners to get tested.
- Preventing STIs.
- How to perform the test?
- Time of testing.
- Test results.
- Prescription for chlamydia (Dutch customers only)
What cannot be discussed in an online STI consultation?
During an online consultation, our doctor cannot assess skin or other visible symptoms using video calling. You will need to discuss this with your own doctor. Homed-IQ’s medical doctor cannot make a diagnosis during an online consultation and no rights can be derived from the advice given. If you are currently experiencing symptoms that could indicate an STI, see your doctor or visit a sexual health clinic.
Where can I request an online STI consultation?
By emailing medicalsupport@homediq.com or via the contact form.
Who will speak to me during the STI consultation?
Your questions during the STI consultation will be answered by a professional. If you need additional medical assistance or treatment, you can always contact your own GP or the GP at OneTwoDigital via OneTwoDigital.
Frequently asked questions
How reliable are the tests?
Our tests are analysed in an ISO 15189 accredited laboratory with the same equipment and protocols used by hospitals and GPs. The accuracy is comparable to a venous blood draw.
How quickly will I receive my results?
After receipt of your sample at the lab, you will receive your results within 1-2 working days in your personal, secure portal.
Are the tests really anonymous?
Yes, 100%. The packaging is plain, containing no indication of the contents. Your test is registered with an anonymous code. Only you have access to the results.
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