Place the lancet off the center of your fingertip and puncture the side of the tip. For best results, do not puncture your fingertip directly in the center.
Make sure you are well hydrated: drink a large glass of water before following the additional recommendations.
You can use the second lancet on a different finger. Hold the respective hand under running warm water for a longer amount of time to increase blood flow and follow the steps outlined in the IFU. Make sure to press your disinfected finger on a firm surface, for example, a table. Only in this way, the proper puncture depth of the lancet can be ensured. After the puncture, don’t forget to massage your hand several times from your wrist in the direction of the puncture site, so that large blood drops can form.
The sample requires a very small amount of blood, just enough to fill the 5 circles. We need as much blood as possible, so please follow the sample collection instructions as closely as possible. We included a list of recommendations regarding at the end of this section
If you have managed to fill the 5 circles close to two-thirds, we would advise sending the sample back to the lab for testing. If there is not enough blood to test, customer support will reach out to you, to organize a replacement test.
If you have used all of your lancets and have not managed to fill the 5 circles according to the instructions, please contact our customer care team at [email protected].
We would advise sending the sample back to the lab for testing. If there is not enough blood to test, our customer support team will reach out to you, to organize a replacement test.
Yes, it is important to closely follow the instructions in the step-by-step instructions manual and to let the blood sample dry before you send it back to us.
Finger-prick samples have been proven to be as accurate as venous samples, provided that the samples have been collected correctly. There are certain tests where a full venous sample collection is required and where a finger prick sample would not give an accurate and true result. We only offer a finger prick option for tests if we are confident it will provide an adequate sample and an accurate result.